The Window Cleaning Coach: How to Start a Window Cleaning Business, Window Cleaning Tips, Advice, Training and Product Recommendations

Another part of the job that I absolutely hate is collecting. It can be aggravating when the customer you have been trying to collect from is out yet again.

You may also find despite leaving a card stating when you cleaned the windows customers will still question when you did them. I have found people are not altogether very trusting and you can almost sense the resentment as they hand over their money.Customers who are never in when you clean the windows will never see just how much hard work and time goes into cleaning them and think that you are somehow messing them about.

There isn't a lot you can do other than just plough on with it. I have heard of window cleaners who get their customers to post them cheque after leaving their card through the door and because of this they never have to do any collections. I haven't tried this method because with my customers I find even though I leave a card through the door after I have done the windows, they still aren't aware I've been.

Another thing you need to be careful of is forgetful people. Sometimes I won't leave a card through the door because there is somebody in the house. I knock on the front door after I've finished and the person who is in tells me that they will inform the person who pays you that you have been. This is fine with me, only the person who is supposed to say you have been forgets to do so.

It's little things like this that can really begin to grate on your nerves.